An App on your phone isolates issues.
Because there are too many reasons why a connection is slow or down.
No or slow connection are some of the most common and distressing issues customer’s face. The App will verify that all the necessary conditions for a connection are met: The SIM, mobile radio, flight mode, roaming and APN and performance indicators such as up and download speed and latency. Installation on all end-user devices will allow the Operator to monitor his network. Now it is easier than ever to answer common connectivity questions such as:
- What is the Internet transmission speed where I am?
- What is the best route and how do I choose it?
- Am I connected to the wrong WiFi (MiFi, tethered device)?
- Have connection parameters changed on the server side?
- Does the router have difficulties to connect a specific device?
- Are there known flaws of this specific device model?
- Is a specific webpage overloaded or down?